Terms of service

Draft for professional review. This page is a starting outline, not final legal wording. It must be reviewed and completed by a suitably qualified professional before the website goes live.

Topics the final terms should cover:

Who provides the services (Businova) and how to contact us.
That each engagement is governed by a written scope, quotation or engagement letter.
What is and is not included in each service.
That we are not a lender, lenders make their own decisions and funding is not guaranteed.
The basis on which we act for clients with lenders, including any commission we may receive from lenders and how it is disclosed.
The client's responsibility to provide accurate and complete information, and to approve returns and accounts before submission.
That clients remain responsible for their own tax affairs.
Fees, payment terms, VAT and what happens with work outside the agreed scope.
Ownership and use of the documents we prepare.
Confidentiality, data protection and anti-money-laundering checks.
Limits on liability and professional indemnity insurance.
Complaints and how to raise them.
Governing law.

[Insert final terms after professional review.]